REPUTATION MANAGEMENT
IGNITION MARKETING SOLUTIONS
“Your brand name is only as good as your reputation.” – Richard Branson, Founder of Virgin Group
“Your brand name is only as good as your reputation.” – Richard Branson, Founder of Virgin Group
In the past your brand credibility relied on customer experience, word-of-mouth, and possible media attention. In the age of social media, word-of-mouth trumps all. Anyone and everyone can post about your brand for the world to see.
Reputation management speaks for your brand. We write professional, courteous replies to all reviews: the good, the bad, and the horrendous. No need to worry about a dissatisfied customer ruining your reputation. We’ll notify you if resolutions should follow.
But we’re not just reactive. We proactively advertise your brand as you would have customers see it. We’ll update your LinkedIn profile and give it a clean, professional look.
The things closest to use are sometimes the things hardest to see and manage. That’s why using our Reputation Management services lets you take a step back while we manage your online presence the way it should be.
Show the world you are a respectful business interested in the thoughts of your customers. We’ll respond to all Yelp reviews in a timely and sensible fashion.
Your Google My Business Reviews appear in search results. Let us be your voice and show the world how a proper business responds to customer concerns.
Connect with the largest social media network; hear what your customers think. Then, let us do the talking for you.
Our reputation management software monitors reviews from over 65 review websites. So no matter where your customers are reviewing and describing their experience with your company, you will be alerted and able to respond.